Level 5 Leadership

Kenn Butler (2010) discussed a Bob Gass UCB article (2010) in his December 14th newsletter. Kenn quoted Gass "Disraeli [... & Gladstone] accomplished much. But what [...] separated them was their approach to people. The difference can be best illustrated with a story told by a young woman who dined with each of the two rival statesmen on consecutive nights. When asked for her impression of them, she said. ‘When I left the dining room after sitting next to Mr Gladstone, I thought he was the cleverest man in England. But after sitting next to Mr Disraeli, I thought I was the cleverest woman in England.’"

What a wonderful comparison of the two men; and what a pity the woman's name appears to have been lost to history. The clarity of her thought is fantastic.

What Gass is illustrating in the retelling of that little story is that that Gladstone was more of a charismatic leader; when he was in the room, there was no one else there. He shone the spotlight on himself. Disraeli was what we would now call a Level 5 leader (Collins, 2001a); the quiet, humble person who has "a wonderful team" and looks through the window when there is a success, and in the mirror when there is a failure. Disraeli led by shining the spotlight on others, not on himself.

Level 5 leaders are rarely seen unless you look for them. They are not the grandstanders, the shouters, the shining, polished people. As Jim Collins himself explains them, they are not the "celebrity CEO, the rock-star leader whose deepest ambition is first and foremost self-centric" (Collins, 2001b).

Level 5 leaders are the quiet battlers who get out there and do things for their people. They are passionate, hardworking, and work for, in and with their team. And they form great teams. They get the best group of "who"s in a room and collectively decide the best "what." Level 5 leaders don't decide alone, they are truly participative. It is often not their own visions they pursue, but, using penetrating questioning to draw out the team's strategies, the best their team can come up with (McCrimmon, 2008).

That is a great skill set to have; that of recognising the unique abilities that everyone has, and being able to put them together in a team that allows each of them to work to the best of their ability. To smooth the path in front of each person; to guide them; and then to get every unique team member working in the same direction for the greater good of the organisation.

Jim Collin's list of US CEOs whom he feels (for a variety of reasons including performance; impact; reputation resilience; and ultimately longevity) historically fits the Level 5 leadership model (Collins, 2003; Crainer, 2006) are, in best-fit place order:

1. Charles Coffin, GE (1892+)
2. Bill Allen, Boeing (1945+)
3. Sam Walton, Wal-Mart (1945+)
4. George Merck, Merck (1950-1970s)
5. Darwin Smith, Kimberly Clark (1970-1990s)
6. Jim Burke, Johnson & Johnson (1970-80s)
7. David Maxwell, Fannie Mae (1980s)
8. William McKnight, 3M (1940-50s)
9. Katharine Graham, Washington Post (1960-70s)
10. David Packard, HP (1940-1960s)

"Level 5 leaders are a study in duality" notes Collins, "modest and wilful, shy and fearless." (Crainer, 2006). Wouldn't it be a wonderful world if all leaders were like that :-)

Bibliography & further reading:

• Butler, Kenn (2010). Week # 202 - Passion & approach to people. Retrieved 13 December 2010 from http://www.kennbutler.com/PUBLICATIONS/Newsletter/Read+Online/Week+202.html
• Collins, Jim (2001a) Good to Great. USA: HarperCollins Publishers
• Collins, Jim (2001b) The Misguided Mix-up of Celebrity and Leadership. Retrieved 13 December 2010 from http://www.jimcollins.com/article_topics/articles/the-misguided-mixup.html
• Collins, Jim (2003). The 10 Greatest CEOs Of All Time What these extraordinary leaders can teach today's troubled executives. Retrieved 13 December 2010 from http://money.cnn.com/magazines/fortune/fortune_archive/2003/07/21/346095/index.htm
• Gass, Bob (5 December 2010). UCB: What's Your Approach to People?. Retrieved 13 December 2010 from http://www.ucb.co.uk/index.cfm?itemid=1442&wordid=3508
• McCrimmon, Mitch (2008). What Is Level 5 Leadership: The Real Meaning of Leadership. Retrieved 13 December 2010 from http://www.suite101.com/content/what-is-level-5-leadership-a40132#ixzz1827xK6wY
• Crainer, Stuart (3 January 2006). Interview: Jim Collins and Level 5 Leadership. Retrieved 14 December 2010 from http://www.management-issues.com/2006/5/24/mentors/jim-collins-and-level-5-leadership.asp

Sam

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Tui Billboard: Rotary is full of stuffy old men

Below is a 'Tui' billboard I created for our Rotary conference in Nelson

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Parkour

For a look on the light side, check out Parkour Training founder, David Belle's BBC ad at http://www.youtube.com/watch?v=SAMAr8y-Vtw, or some younger Brits in Parkour play at St Johns in Oxford at http://www.youtube.com/watch?v=8wDMnKpEMfM.

If, like me, you really like the music in the background of the St John's vid, it is Professor Longhair's "Big Chief", from the 2000 album "New Orleans Funk".

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Newsletter Issue 196, February 2011

Sam Young Newsletter

Issue 196, February 2011

Hi guys,

The economic outlook for Nelson - Employment Likely Static for 2011. Read on below.

We take a quick look at some tips for preparing easy-to-absorb PowerPoint Slides. 

Excel Name Formula Tip   TLAs for SMEs        Tips, Short & Hot Keys        Hot Linx

Don't forget, if you want to be taken off my mailing list, click here to send me a reply e-mail and I will remove your name.

Nelson - Employment Likely Static for 2011

Te Tau Ihu (Nelson/Tasman/Marlborough) and West Coast has a low unemployment rate at 3.9% (DoL, 2010). Many of the fully unemployed in the region are on the West Coast, with seasonally unemployed evenly spread through Te Tau Ihu.

Employees in Nelson/Tasman (DoL, 2010) predominantly consist of 13% agriculture, forestry and fishing, 13% social and healthcare workers, 12% manufacturing, 12% retailers and 8% hospitality. Compare this to Auckland, where the top five employee groups are 12% manufacturing, 10% retail, 10% scientists, 10% social and healthcare and 9% educators; quite a different mix.

Nelson’s key employment market of agriculture, forestry and fishing drives the region. Nelson does not have the research depth that Auckland does, but the steeper retirement bulge in Nelson requires more elder-care. Auckland’s tourism sector is of less economic importance than it is in Nelson.

Whereas New Zealand’s Maori population is 14%, European 70% and other 16%, Nelson’s population mix consists of 8%, 89% and 3% (Statistics NZ, 2006) – far more mono-cultural than the rest of the country. Nelson has an eight Iwi constituency, which co-exist relatively quietly via two main communal Marae. There is very little Pacific Island presence in Nelson. There are a number of international students – largely Chinese and Indian – who study in Nelson at Nelson Marlborough Institute of Technology and PTEs , some of whom stay, post-graduation.

The Department of Labour feels that our labour market is continuing to soften (DoL, 2010). So, with an eye to enhancing my understanding of our region’s workforce, I asked some employers their views about the New Zealand labour market, technology change and work.

The employers’ collective views on our New Zealand labour market were that it was definitely below average, but the impact was felt least in manufacturing and most in tourism. In the latter, it was difficult to obtain skilled seasonal staff. The professions had noticed a broad-scale redundancy trend, but felt in some industries it was now reversing.

This theme of views continued with technology; which was most positively embraced in manufacturing and least in tourism, with the professions seeing both ends of the spectrum. Technology-wise New Zealand’s manufacturing industries are turning more and more to computerisation, automation and mechanisation to drive down operational cost, allow 24 hour processing and to remove duplication, error, labour cost, risk and insurance levies. However, this cost-reduction model is also being embraced in accounting with a number of firms off-shoring processing to India. Tourism operators are unable to take advantage of a cheaper cost model, and so was being increasingly squeezed by customer demand for reduced cost, and increased demand for higher employee remuneration.

NZIER's (2010) predictions for NZ’s coming quarter is bleak, with an economic recovery reversal until mid-2011. All respondents saw the national economy as flat in the short-term. With regard to Nelson, the professions saw Nelson as recovering more quickly than many other regions because of the diversity of activity, while manufacturing and tourism felt it would be at least another year before recovery commenced.

 

References

• DoL (29 June 2010). Labour Market Update - June 2009. NZ: Department of Labour. Retrieved 2 December 2010 from http://dol.govt.nz/lmr/lmr-labour-market-outlook-summary.asp
• NZIER (30 November 2010). Quarterly Predictions December 2010 - media release. Retrieved 2 December 2010 from http://nzier.org.nz/media/quarterly-predictions-december-2010-media-release
• Statistics NZ (2010). Table Builder. Retrieved 2 December 2010 from http://wdmzpub01.stats.govt.nz/wds/TableViewer/tableView.aspx

Tips for PowerPoint Slides

If you need to do a presentation, and need to convey quite a bit of data or theory, most people tend to use PowerPoint.

PowerPoint has been much maligned, but if it is prepared well, with plenty of thought, breaks and activities, it works very well to meet a range of learning needs. Well-structured slides are particularly good at helping visual learners stay on track, while your narrative will engage auditory learners. Give kinaesthetic learners something to do - like write notes on the handouts, structured activities, asking questions, case studies - during the presentation.

However, a well-prepared narrative that engages the learners through story-telling must be your main focus. It is not enough to talk at people, or to read from verbatim from the slides. Your slides are the garnish, not the main dish. They only need to indicate where your story will lead next - to key the learners in and emphasise the key points of what you are going to say.

Preparing slides which can be read quickly so the audience can get back to what you are saying is ideal. You want them distracted for less than a minute - and it takes approximately 8 seconds to read 40 words. 20 words is better than 40 - you have only lost your audience for 4 seconds then. Images are even better than that (providing they are relevant to your story).

Wearing one of my business hats, I am a lecturer in Management. I have found my students absorb lectures best if I prepare slides which:

1. Have less than 40 words per slide
2. Use non-serifed body fonts between 24-28pt
3. Use dark fonts / light, unfussy backgrounds
4. Have a clear SHORT heading & lead-in
5. Avoid animations
6. Use only exactly RELEVANT images
7. Avoid text over any images
8. Have six or fewer points per slide (three or four is best for recall)
9. \Outline | Deliver | Summarise "tell 'em what I am going to tell 'em; then tell 'em; then tell 'em what I told 'em".
10. Use the notes function for my script, as my aide memoire, print it & take it with me when I speak, along with whiteboard markers, in case of technology failure :-)

Excel Name Formula Tip

To find a first name, last name and middle initial in Excel, construct the formula:

 =MID(A2,FIND(" ",A2)+1,IFERROR(FIND(" ",A2,FIND(" ",A2)+1)-FIND(" ",A2)-1,0))

This tip came from TechRepublic at http://blogs.techrepublic.com.com/msoffice/?p=4224&tag=leftCol;post-4232

TLAs for SMEs

Here are this newsletter's TLAs (Three Letter Acronyms) for you:

• IATA, International Air Transport Association. Global representative of 230 airlines, which makes up around 93% of scheduled international air traffic. These are the guys who come up with those fabulous 3 letter codes for your airport - eg LAX, LHR and AKL...

Please feel free to email me with any TLAs that you want to get the bottom (meaning!) of.

Tips, Short+Hot Keys

Over the next few newsletters, we are going to look at all you can do with Function keys. This time it is F3:

• Excel "Create names from row and column labels" Ctrl & Shift & F3
• Excel "Define a name" Ctrl & F3
• Excel "Paste a defined name into a formula" F3
• Excel "Paste a function into a formula" Shift & F3
• Outlook, PowerPoint, Word "Change the case of selected letters" Shift & F3
• Outlook, Publisher, Windows Explorer, Windows "Find" F3
• Windows Media Player "Search specified locations for digital media files" F3
• Word "Insert an AutoText entry" F3 or Alt & F3
• Word "Cope and remove selected text to the Spike" Ctrl & F3
• Word "Paste the Spike contents into a selected area" Ctrl & Shift & F3

Hot Linx

If you needed any more proof about how wasteful we are as a species on this third rock hurtling around our sun, check out http://www.artificialowl.net/. Check out some of the categories & see some of the older posts clustered together.

Like a trip down memory lane? Then check out Google's Doodle archive at http://www.google.com/logos/logos98-3.html. Have a browse through and be surprised how many you remember in the past twelve years :-)

And yet another summary from Google - check out how Google captured "How the world searched" the web in 2010, via timeline, map or events at http://www.google.com/press/zeitgeist2010/

For Forbes' global top ten gaffes of 2010, check out http://www.forbes.com/2010/11/15/corporate-blunders-2010-reputation-bp-facebook-toyota-cmo-network.html or in pix at http://www.forbes.com/2010/11/15/corporate-blunders-2010-reputation-bp-facebook-toyota-cmo-network_slide_3.html

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                                Catch you again soon!! E-mail your suggestions to me here

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