Can't log in to Hotel Wifi

Travelling. It can be fun, but if we are travelling for work, and can't get onto the hotel Wifi, travelling can suddenly turn into a 'grit the teeth' time. You know, when we go to log in, we find the Wifi, we connect, and our laptop opens a blank browser page so we can enter our log in details and accept the terms and conditions... and nothing else happens. We keep getting a blank page, and no connection. Our Wifi may say we are connected, but we are not. We refresh, we reconnect, we disconnect, we 'forget' the network... and nada.

I am not sure why, but I rarely have difficulty logging on to hotel Wifi using my phone: it is just my laptop that drives me mental. I have used the 'logout.gg' in the past to great effect (here), but this doesn't always work.

However, a helpful Reddit poster (Markhyo, answering Doorhingetedman, 2016) provided me with some advice, although the steps that get us to get the information have changed. Try the following:

• Find and 'Connect' to the Wifi network
• Click on the network Properties hyperlink. This will open the network settings pane.
• Scroll down to the 'Properties' section.
• Scroll down to the 'IPv4 Default Gateway'. The address will look something like this: 172.xxx.x.x (see image accompanying this post).
• Copy the IP number and enter it into the browser.

This should take us to the hotel's Wifi's terms and conditions page, so we can sign in.

Sam

• Reference: Doorhingetedman (2016). Can't connect to Hotel wifi - sign in page doesn't appear. https://www.reddit.com/r/Surface/comments/4i7bbd/cant_connect_to_hotel_wifi_sign_in_page_doesnt/

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Unable to connect to WiFi

A number of times I have been unable to connect to the WiFi in hotels or at conferences, despite all help offered. I have had problems on both my Samsung Galaxy Note 4, and on my Acer Aspire laptop. Even worse, when I was trying to connect, my laptop wouldn't even spawn the ubiquitous "terms and conditions page" for the WiFi network I was trying to connect to.

When you don't know - or have only the haziest idea of - what is going on in the background, when WiFi doesn't connect we are lost. We simply rinse repeat in the hope that the magic will work this time... or at least I do, anyway!

Then, I got a great tip from an IT person: open your browser, and key "logout.gg" into the address bar, as if it is the URL. Click the button in the middle of the page ("Logout - Click to disconnect from the internet"). This does something in the background, and - whatever it does - this process seems to either reset or to allow the login process to resume.

Try that if all else fails.


Sam

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