Wednesday, 22 December 2021

Can't log in to Hotel Wifi

Travelling. It can be fun, but if we are travelling for work, and can't get onto the hotel Wifi, travelling can suddenly turn into a 'grit the teeth' time. You know, when we go to log in, we find the Wifi, we connect, and our laptop opens a blank browser page so we can enter our log in details and accept the terms and conditions... and nothing else happens. We keep getting a blank page, and no connection. Our Wifi may say we are connected, but we are not. We refresh, we reconnect, we disconnect, we 'forget' the network... and nada. 

I am not sure why, but I rarely have difficulty logging on to hotel Wifi using my phone: it is just my laptop that drives me mental. I have used the '' in the past to great effect (here), but this doesn't always work.

However, a helpful Reddit poster (Markhyo, answering Doorhingetedman, 2016) provided me with some advice, although the steps that get us to get the information have changed. Try the following:

  • Find and 'Connect' to the Wifi network
  • Click on the network Properties hyperlink. This will open the network settings pane. 
  • Scroll down to the 'Properties' section. 
  • Scroll down to the 'IPv4 Default Gateway'. The address will look something like this: (see image accompanying this post). 
  • Copy the IP number and enter it into the browser. 
This should take us to the hotel's Wifi's terms and conditions page, so we can sign in.

  • Reference: Doorhingetedman (2016).  Can't connect to Hotel wifi - sign in page doesn't appear.

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